Contact Us

Please check out our FAQs below, which cover shopping to shipping and everything in between. If you have a question that’s not addressed here, please feel free to email us atΒ hello@thruglennslens.orgΒ or by filling out the form below. We will do everything possible to reply by end of the next business day.

FAQs

What is Thru Glenn’s Lens?

Thru Glenn’s Lens is a charitable nonprofit organization that creates emotionally grounded greeting cards, blank notecards, and curated gifts using original photography by Glenn W. Hoffman. Our products help people express connection, encouragement, gratitude, and comfort, while 100% of profits support a visual arts scholarship for emerging artists.

Why is your nonprofit named Thru Glenn’s Lens?

The name Thru Glenn’s Lens honors the late Glenn W. Hoffman and the way he viewed the world β€” thoughtfully, creatively, and with deep emotional awareness. This nonprofit charity carries his legacy forward by using his photography and art to help people communicate care, empathy, and human connection in life’s meaningful moments.

Who is Glenn W. Hoffman?

Glenn W. Hoffman was a lifelong artist and photographer whose work captured real life, real emotion, and human connection. His photography and creative perspective are the foundation of Thru Glenn’s Lens, inspiring both our products and our mission to support young visual artists through education and opportunity.

Why are your cards different?

Our cards are grounded in real-life emotional experiences and written by people who have personally lived through the moments they describe. Each message is authentic and thoughtfully written, paired with hand-selected photography chosen specifically to reflect the emotion and meaning of each situation β€” not generic stock imagery.

What types of products do you sell?

Thru Glenn’s Lens offers greeting cards with messages, DIY blank notecards, and curated merchandise featuring original art and photography by Glenn W. Hoffman. Each product is designed to help people express support, encouragement, gratitude, and connection, while advancing our nonprofit mission.

Our Friendship & Positivity Collections

Our Friendship & Positivity Card Collections focus on encouragement, affirmation, and emotional support for everyday life. These cards are ideal for moments when someone needs reassurance, motivation, or a reminder that they are seen, valued, and supported.
Explore our Friendship & Positivity Collections:

https://thruglennslens.org/collections/friendship-positivity

Our Birthdays & Milestones Collections

The Birthdays & Milestones Card Collections celebrate meaningful life events, including birthdays, achievements, and personal transitions. These cards help recognize moments that deserve acknowledgment, reflection, and connection.
Explore our Birthdays & Milestones Collections:

https://thruglennslens.org/collections/birthdays-milestones

Our Thanks & Gratitude Collections

Our Thanks & Gratitude Card Collections help you express thank you and appreciation in a thoughtful, lasting way. Whether personal or more formal, these cards communicate sincere gratitude with intention and care.
Explore our Thanks & Gratitude Collections:

https://thruglennslens.org/collections/thank-you-notecards

Our Support & Encouragement Collections

Our Support & Encouragement Card Collections are designed for moments when someone needs support, understanding, or encouragement β€” without clichΓ©s or judgment. These cards help you show up meaningfully during emotionally difficult or transitional moments.Explore our Support & Encouragement Collections:

https://thruglennslens.org/collections/empathy-support

Our Sympathy & Loss Collections

The Sympathy & Loss Card Collections focus on grief, loss, and bereavement. Each card is written from lived experience and paired with emotionally relevant photography, offering comfort and compassion when words are hardest to find.
Explore our Sympathy & Loss Collections:

https://thruglennslens.org/collections/grief-sympathy

Our DIY Blank Notecard Collections

The DIY Blank Notecard Collections feature original photography with no printed message inside, giving you full freedom to write your own words. These blank notecards are ideal for personal notes, letters, and meaningful correspondence.
Explore our DIY Blank Notecard Collections:

https://thruglennslens.org/collections/diy-notecards

Why are some cards blank and some include messages?

We offer both because everyone expresses themselves differently.

Some people struggle to find the right words during emotional moments. Our greeting cards with messages are written by people who have experienced those emotions firsthand, helping to put into words what’s hard to say β€” while still leaving room for a personal note.

Others know exactly what they want to say and prefer a beautiful presentation. For them, we offer DIY blank notecards featuring original photography. Think of our cards as thought starters designed to help people connect authentically.

Glenn’s Picks Merchandise

Glenn’s Picks Merchandise features curated items inspired by Glenn W. Hoffman’s life, photography and creative spirit. These pieces extend our mission beyond cards, offering lifestyle and art-driven gifts that support both connection and creativity.
Explore Glenn’s Picks Merchandise:

https://thruglennslens.org/collections/glenns-pick-merchandise

Where does your photography come from?

All photography featured in Thru Glenn’s Lens products comes from Glenn W. Hoffman’s original photography collection. His images were captured through years of travel, observation, and everyday life, chosen for their emotional resonance and storytelling power. All works are Β© Glenn W. Hoffman.

How does my purchase support your mission?

Every purchase from Thru Glenn’s Lens directly supports our nonprofit mission. One hundred percent of profits are dedicated to our mission to fund Glenn W. Hoffman Innovation & Creativity Visual Arts Scholarships, helping young and aspiring visual artists pursue education and creative growth.
Learn more about our Visual Arts Scholarship:

https://thruglennslens.org/pages/scholarship

Why are you giving Visual Art Scholarships?

The Glenn W. Hoffman Innovation & Creativity Visual Arts Scholarship exists to turn Glenn’s artistic legacy into future opportunity. By supporting emerging visual artists, we honor Glenn’s passion for creativity while helping students build meaningful paths in the visual arts.

How can someone apply for your scholarship?

All information needed to understand eligibility, requirements, and deadlines can be found in our Scholarship section.

I love your photographs. Can I place a custom order or purchase prints?

Yes. Any greeting card in our Support, Sympathy, Positivity, Milestones and Gratitude Collections can be ordered without printed messages, and any photograph on our website can be purchased as an unframed print. Please contact us at hello@thruglennslens.org to discuss custom orders.

Is Thru Glenn’s Lens a legal nonprofit charity?

Yes. Thru Glenn’s Lens Inc. is a registered public charity recognized by the IRS as tax-exempt under Section 501(c)(3). All works are Β© Glenn W. Hoffman.

How do I track my order?

You will receive an order confirmation email with a link to your Order Status Page, which shows your order status, shipping details, and tracking information once available. You will also receive an email when your order ships.

How long will it take to receive my order?

Production and shipping times vary by item and are listed in the Product Details section of each product page. Estimated timelines are also shown at checkout.

Can I change, return, or exchange my order?

Orders cannot be changed once placed because they are sent into production immediately. All products are custom-produced, so returns are not able to be accepted. However, if your item arrives damaged or with a manufacturing error, we will offer a free reprint or refund. Please contact us within 30 days of delivery. Β Refund & Returns

Do you offer deals or discounts?

Yes. We offer automatic volume discounts and shipping savings when ordering multiple items within the same merchandise category. Discounts when mixing cards + merchandise, or between merchandise categories are not available – only for multiples withing a category. All applicable discounts are calculated automatically at checkout.

How can I contact you?

You can reach Thru Glenn’s Lens at hello@thruglennslens.org or through the Contact Form on our website.